Hotel Review: Marriott Beach Villas at Ko Olina Elizabeth Lamore 01/01/20XX Very Bad!!! Dangerous Timeshare! Marriott Beach Villas at Ko Olina   BIG NIGHTMARE -- long review yet reading may save your life (I know it sounds melodramatic yet you will soon see it may not be!) The resort was gorgeous and the rooms were spacious and lovely. The problem was that the pool area with waterfalls by Bldg 3 are notorious for causing falls and I was only one of the victims! While waiting for our room to be readied, my family went to the pool area, as the grandchildren wanted to swim. Unbeknownst to me, my daughter-in-law slipped on the smooth slate pavers before she got to me, yet my son was able to catch her before she hit the stone surface. My 6 year old granddaughter also fell on the slick surface, not once, but twice!!! I had navigated to the chair by the pool without incident earlier, yet when I got up to join my family in the chairs behind me, I felt like my legs were swept from under me -- as if I was on an ice-skating rink -- and I fell down VERY hard, hitting my head in the process! My family rushed over to me, seeing the whole incident and helped me up. My right knee was bent forcing my ankle and lower leg to be pinned under me; my left wrist was throbbing with pain, apparently in my attempt to catch myself. A waitress came over to see if I was OK and sent a Safety Rep to fill out an incident report, which the many witnesses augmented with their view of the accident. Believing I only had sprains, I immediately stopped by the front desk on the way to my room to ice my sprains and raise my leg and reported that my daughter, grandchild and myself had fallen on this very slippery area and they needed to put a sign up -- they had a few up around the hotel yet none at the most dangerous spot. I could write a short story re: what happened next yet suffice it to say that I warned everyone I saw over the next 5 days to watch the area by this pool and went down to the front desks at least 4 times to report that others told me they had either slipped themselves or watched others slip -- one a little boy. All in all there were 7 guests during 5 days who had reported falling/or witnessing a fall to me by the time I left the resort 6 days later. Nothing was done! I spent my vacation in my room with leg elevated with ice packs on my wrist and ankle -- a Netflix marathon! As I was not improving, 4 days after the injury, I went to the front desk and the clerk said they had no first aide at the hotel and texted me a list of urgent care centers. I spent the next 5 hours with my husband at her recommended one before learning I had a broken wrist and avulsion ankle fracture The clerk apparently mentioned her referral to Safety because the next evening he showed up at my door saying no incident report was on file (yet later found the original which only stated I fell) and he yelled at me for going to urgent care without notifying him. I told him I went to the front desk. When asked why the hotel had failed to take steps to stop the falls, he replied they couldn’t --”It is our busy season.” He also made me prove that I got the list of urgent care from the desk by demanding I forward the text to him. NOW I am ANGRY! From their lack of action, they apparently don’t care about people falling near the pool and were made aware of the danger several times by me alone!!! They are obviously not going to do anything about it unless the victims band together and sue them, making an impact on them! If you fell at this resort by the pool with the waterfalls, please contact me with dates and an email. I will forward to an attorney to handle. Someone could easily hit their head resulting in death, if they haven’t already. Marriott has tangled with the wrong person, despite my Sr Citizen age. I have worked for Northrop Grumman creating and maintaining their web site up until a few years ago and I am launching a web site where I can locate other victims and where they can get in touch with me: oahu-marriott-timeshare-deathtrap.com or oahu-marriott-hotel-deathtrap.com Let us prevent future injuries due to negligence!
Recent Problem with Timeshare Action Needed!

Were you injured there as well? Contact me.

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